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Interlibrary Loan (ILL)
Frequently Asked Questions

Lending Policies for Libraries and Institutions

Who may use Interlibrary Loan Lending Services: Penrose Library Interlibrary Loan Department will loan to non-reciprocal borrowers for the charges listed below. Individuals in search of materials from Penrose Library should utilize interlibrary loan services through their local institution or public library.

Charges: We accept IFM or invoice. We cannot accept credit cards.

$12 - loan/photocopy to U.S. libraries
.20 cents/page over 25 pages
$20 - dissertations to U.S. libraries
  $15 - loan/photocopy to Canada/Mexico
.20 cents/page over 25 pages
$20 - dissertations to Canada /Mexico
$20 - corporate loan/dissertations
$15 – corporate photocopies
.20 cents/page over 25 pages
  $15 - international photocopy
.20 cents/page over 25 pages
$30 - international loan

Loan period and shipping: The loan period is 4 weeks. Please request renewals 3-5 days before the due date. Our average turnaround time is two to three business days. Please allow sufficient time for U.S. mail and international mail delivery. ILL can ship FedEx with the borrower’s FedEx account number.

Non-circulating materials: Penrose library does not loan videos, sound recordings, reserve or reference items, whole volumes of current or bound periodicals, or special collections materials.

Submitting a request: Requests may be submitted either through OCLC (symbol DVP), ALA forms sent by fax (303.871.3446), or ALA forms sent by Ariel (130.253.32.4). Requests cannot be taken by phone.

Requests must include the following information: For photocopies - journal and article title, author or editor, volume, issue, pages, date, publisher. For loans – title, author or editor, publisher, date. All requests must include complete mailing address, contact information, and acknowledgement of agreement to pay all applicable charges. Borrowers are responsible for all material until the ILL record is updated to checked-in.

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